Friday, July 27, 2012
The Facts, Humbled, Honored, and Happy
I am so excited to see where The Air Force Wife will be a few months down the road. You are all such a blessing to me and I am overwhelmed with thankfulness.
I also wanted to add in here (this is me coming back later after I remembered) please be patient with me returning e-mails. As I stated, I can receive 10+ in a day. In addition to posting here, I also have a couple of events going on (like the pen pal exchange and the directory) that do take up some time. I am also getting down to the wire with my schooling and have been trying to work on getting as much completed per day as I possibly can (so boring!). In addition to the lovely interwebs world, as much as I hate to think about it, I do actually have real-life responsibilities as well. Keeping the house clean, upcoming house guests, tending to my furbabies, etc. can also be pretty time consuming. I will typically return all e-mails in the morning as soon as I am on my laptop, but if you don't hear back from me for a couple of days, please don't worry - I promise I will get back to you as soon as I can! Thank you for your patients and understanding, guys!
Now, on a not-so-serious note, here are my next 2 facts.
Fact #26: I still sleep with a night light. I probably always will. I am always overtaken with a mini-panic attack right about at bedtime. I'm somehow convinced that out of all of the massive houses in our housing development - those with a shiny Lexus or BMW sitting out in the driveway, those with a million dollar pool in the backyard, or those with a perfectly groomed yard (whose owner you can obviously tell is loaded simply by their lawn ornaments) - I think that they would choose our little single family home. With our Suburus tucked away in the garage. With our $12 rusting plastic lawn chairs lounging out on the lanai. With our ghetto formal dining room that has nothing but Deizel's kennel in it. In all reality, any robber that would break into our house would probably be extremely upset that he had wasted his time stopping here. His best bet would be trying to run off with our 72" TV...best of luck with that, pal.
Fact #27: I am a huge stickler on customer service at restaurants. I worked as a hostess starting when I was 14 years old. I was taught that not only is the customer always right, but you are always happy to declare them right and treat them as your own personal guest. After working there for 2 years, I took a break and switched over the the tourism industry. Customer service was still a very big part of that job. Then, I switched back to being a cashier/hostess/server at a wings joint. I worked hard for my money - as in being the friendliest I could be, keeping the guest comfortable, and providing the quickest and best service I could. So when I'm sitting there waiting on you to come take my flipping drink order for over 5 minutes, your tip just went down. When I see you taking care of all of your other tables and somehow forgetting about mine, your tip just went down again. When I see tables that were seated after mine getting their food before we have received ours (in some cases, depending on the order, I know this can happen), guess what? Your tip just went down again. When you are practically trying to push me out the door, you may as well forget about a tip. It is rare for me to not tip, simply because I know that your $2.50/hr paycheck typically only pays for the taxes on your tips, but if I don't leave you any sort of a tip, you should probably not be in the restaurant bizz.
In a way, working in a restaurant for so many years has almost ruined any pleasure I get from eating out. I'm constantly looking around at what the workers are doing, subconsciously timing how long it takes them to get our drinks and take our order, looking around on the floor and walls to see if they are clean. My mind is forever corrupt! ;)
What are some big customer service issues for you?